
Hospitals - Medication management solutions
THE PROJECT
Medications Management solutions for the
Australian hospital market is designed to replace paper-based medications management systems with electronic medications management, to reduce medication errors in hospitals, and significantly improve patient safety and the quality use of medicines. The purpose of the module is to cover the hospital medication cycle, including:
• medication reconciliation on admission, transfer, and discharge for both inpatient and discharge prescribing
• integration with hospital pharmacy solutions for the dispensing of medication orders, and
• the administration of medications.
ACTIVITIES
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End user review ( of the old UI ) usability testing of the solution before the next phase of development.
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The focus was on the UX/UI of medications
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Working closely with the Product team, Solution Designer and Solution Architect, designing the UI in line with the solution design.
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UX sessions with Research
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Solution design, based on user data and behaviour
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Usability testing ( Qualitative ( 5 ) / Quantitative ( 20 )
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User research ( Qualitative 12 )
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Establishing usability and desirability measures
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Ecosystem mapping
OBJECTIVES
Design a Medication Management solution that complements and enhances the current and future Telstra Health Hospitals solution offering, that caters for all users involved in Medications Management throughout the patient journey that increases patient safety and reduces risk.

CHALLENGES

Platform Design Solutions
EMR
